IST constantly receives positive feedback on our empowered employees! Every month we send out congratulations letters and movie tickets to the employee receiving the most significant and most positive comment letter. Last month, this employee went above and beyond for exceptional customer service.
Our March Winner:
Congratulations goes out to Carol Dennis at Akerman LLP for receiving the most significant comment letter. The client responsible for the most significant letter for March, Barbara Cartas, will also receive movie tickets. Here is the winning letter:
“I wanted to take a moment and write to you regarding Carol Dennis. Carol is such an asset to IST and our firm. She is always so willing to go above and beyond what is asked of her. Today I needed her help getting several documents printed and a closing binder made. It was a last minute request and a rush. Carol not only printed all of the documents, tabbed them, and bound them, she took the extra step of making an index for me, taking the time to make corrections to the index and getting it all very organized and neat, this was above and beyond what I asked her to do and was so much help to me. On top of doing all that she was able to complete the job before the deadline. Carol is always so willing to help and going the extra mile is something she does often which is why I wanted to take the time to recognize her efforts once again today. She takes pride in the work she does for each of us and truly is such a help to many. If you have any questions, please feel free to contact me.
Best regards, Barbara”