IST constantly receives positive feedback on our empowered employees! Every month, we send out congratulations letters and movie tickets to the employee receiving the most significant and most positive comment letters. Last month, we had several employees who went above and beyond for exceptional customer service.
Our November Winner:
Congratulations goes out to Shane Padgett at RBC Wealth Management for receiving the most significant comment letter. Here is the winning letter:
“Kim & IST Team,
Just a quick note to let you know the recent addition of Shane Padgett to the RBC site has been brilliant. Shane brings a wealth of technical knowledge to the DocuCenter, has a great way of interacting with the customers when issues arise (UPS, not IST issues), and I feel the entire team has a renewed focus on the IST and RBC values.
Thanks for making the investment.
Congratulations also go out to Kosha Oleniacz and Marcia Roth at Fox Chapel Area School District for receiving the most positive comment letter mentions for the month! Below are just a few of the comments received regarding Kosha and Marcia:
“Hello Kosha and Marsha, Thank you so much for the Honk programs. They turned out beautifully. I appreciate all your time and effort. Thank you for being so flexible and accommodating. Happy Thanksgiving”
“HI Kosha and team.. Thank you so much for completing the blend it books for me. It was a huge job that would have taken me so much time. I send these home with my struggling students for extra practice. You have freed me up to focus on planning mylessons. You guys are the best!”