“Lynn and Matt,
Last Thursday, we hosted a meeting of about 10 people. Lunch was catered in and we met for about 5 hours.
First, the catering company had an unexpected delay, but Taylor was extremely helpful in exploring alternative options.
We then began the meeting and hit a significant snag with the IT system. I spoke with Taylor and she learned that the entire IT was out to lunch together. Undeterred, she then came in, diagnosed the problem and solved it within minutes! We were all duly impressed with her tech skills and poise under pressure, all while doing it with a smile on her face.
Just wanted to pass it on. The group really appreciated her efforts!