June 20, 1997, Michael Abrashoff became commander of USS Benfold. He knew that in order to run the ship successfully he would have to come up with a plan. He started off by looking at exiting surveys where he discovered 5 key reasons why people were leaving. The five reasons were as follow: 1st not being treated with respect or dignity, 2nd not being able to make an impact, 3rd not being listen to, 4th not being rewarded with more responsibility, lastly low pay. He decided to focus on the area that he could change which was not pay.
Michael believed the key to being successful is by seeing the ship through the eyes of the crew. He believed that if you lead by example then your crew would be successful. Like the old saying goes treat people the way you want to be treated. You must follow the rules yourself even if you disagree. I agree with Michael that if you treat your staff with respect they will give respect and will work harder. By encourage your team as he encouraged his crew you let them know that they are appreciated and they can do anything. As a leader it is key to build up your team and encourage them to want more. The book taught me that pay is not always the key factor to why employees are not happy. That I should too stay humble, treat people with respect, encourage them, and believe in them and you will see results.
By: Kathryn Miles