Sharon Munajj serves as national director of the virtual support center for IST Management Services. As a highly skilled and successful leader with over 25 years of comprehensive experience managing personnel, equipment, and resources for large law firms, she is adept at ensuring adherence to organizational goals and requirements while motivating team members to peak performance levels. Sharon’s expertise lies in successfully managing teams of legal document processing professionals, proofreaders, graphic designers, and technical trainers. This expertise lead to development of a tool in Microsoft Excel to assess unauthorized use of a client’s trademark or service mark which lead to a provisional patent for same. Her solid skills in problem-solving, critical decision making and communication have contributed immensely to each of her employers. Sharon is an engaging team leader who builds strong teams by ensuring each person knows they are part of the solution.